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Privacy policy

1. Data Controller

Florence Kintzel (Global Compass) is the controller of personal data collected via this site.

 

2. Data Collected

We collect:

  • Identity & Contact Details: Name, email, phone number (when you fill out a contact form or book a call).

  • Session Information: Notes taken during coaching sessions (strictly confidential).

  • Technical Data: IP address, browser type, cookies (for site performance and analytics).

 

3. Purpose of Processing

  • Responding to inquiries and booking requests

  • Delivering coaching services

  • Maintaining client records and invoicing

  • Complying with legal and accounting obligations

 

4. Legal Basis

Processing is based on:

  • Contractual necessity: To deliver services you request

  • Legal obligation: To maintain records for tax/accounting

  • Consent: For marketing communications (you may unsubscribe at any time)

 

5. Data Retention

  • Contact inquiries: retained for up to 12 months

  • Client records: retained for up to 10 years (per French accounting law)

  • Cookies: retained according to your browser settings (max. 13 months)

 

6. Data Sharing

  • We do not sell or rent personal data.

  • Data may be shared with trusted providers (e.g., Wix hosting, payment processors, accounting software) strictly for service delivery.

 

7. Your Rights (GDPR)

You may request:

  • Access to your data

  • Rectification or deletion

  • Restriction of processing

  • Data portability

  • Withdrawal of consent (for marketing)

To exercise your rights, email contact@globalcompass.coach with proof of identity.

 

8. Data Security

We implement appropriate technical and organizational measures to protect data (secure passwords, encryption where possible).

 

9. International Transfers

Data may be processed outside the EU (e.g., Wix servers) under GDPR-compliant frameworks.

 

10. Supervisory Authority

You have the right to lodge a complaint with CNIL (Commission Nationale de l’Informatique et des Libertés) – www.cnil.fr.

 

11. Cookie Notice

This website uses cookies to improve user experience and analyze site traffic. You can accept, refuse, or customize your preferences via the cookie banner.

 

12. Disclaimer

Coaching provided by Global Compass is not therapy, medical treatment, or legal advice. It is a collaborative process to support clients in achieving their professional and personal goals.

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